Software Testing Services Company
Contata is a trusted, quality software testing services company who helps you to deliver solid software with confidence. We are an end-to-end QA (Quality Assurance)-backed software testing service for detection of bugs and issues early and smooth running of your application in users' hands. Our professional QA team aids you to release reliable, secure and user-friendly software.
Why Software Quality Assurance Matters
Quality assurance (QA) is essential as even one serious bug can ruin your product. 61% of consumers have switched to a competitor’s product because of software issues. Good QA testing guarantees your software meets user needs, keeps customers happy and protects your reputation.Choosing the right Software Testing Services Company ensures these risks are addressed early, reducing cost, rework, and customer dissatisfaction.
Our Software Testing & QA Expertise
With a solid background in problem-solving as a Software Testing & QA company, it has been quite the experience from more than twenty years and is well-experienced in problem-solving for a number of industries. Our group of high-quality QA engineers and test assistants adhere to industry standards and modern testing methods to ensure that no bug is left unattended. We have successfully tested web applications, mobile apps, APIs, and enterprise systems – you name it. Our experience has given us the knowledge to do all the testing we are familiar with.This depth of experience positions Contata as a reliable Software Testing Services Company for complex, business-critical applications.
Contata Solutions has over twenty years of experience (serving clients since 2000) and is well-versed in software quality engineering. We are a worldwide software testing company with the title of QA. Our team of QA and verification engineers and test architects are certified, cross-industry specialists and technology experts.
Contata is well versed with the challenges in modern development process that ranges from new tools to reduced sprints as these all lead up to more application quality as well as improved productivity and reduced testing time. We apply the quality of development from the start of a project and guide you through it from concept to completion (from RTC integration of QA and testing through QA documentation and compliance of systems) so that software, software development, testing, and production meet standards and objectives, and meet business objectives.
Our quality assurance (QA) and software testing processes go a long way in achieving a great product:
Expert Testers
We have a QA team including experts in: Manual testing, test automation, performance engineering, security testing, and usability. And they can also bring domain-specific experience (finance, healthcare, e-commerce, industrial and so forth), to your testing.
Agile and traditional QA proven methodologies
We use Agile and traditional QA approaches according to your projects' requirements. With our engineers we work closely with your developers and stakeholders to align testing with development, providing fast feedback and bug fixing on every issue.
Proven Track record
Contata is among the leading software testing companies and trusted by clients worldwide. QA solutions we’ve provided for complex enterprise systems, SaaS platforms, mobile apps, and data intensive applications. For instance, the CEO of one client stated “Contata had strong project management skills on all deliverables, ensuring that they are on time.” Our quality engineering programs have been implemented by our end users, with one instance where user retention increased by 25%, satisfaction scores increased by 30%, and app load times fell by 40% after our QA intervention.
Total QA Hub
Regardless of whether you require independent verification of third-party software or testing support for your unique development needs—we have you covered. Due to its wide range of services and global reach (with teams in the US and India), we can provide 24/7 QA cycles combined with economical offshore/nearshore delivery without sacrificing quality. We provide various kinds of software testing. Our Software Testing Services cover all of the key testing disciplines that are necessary to test an application functionality, reliability, performance, and security against various threats.
Types of Software Testing We Offer
A customer-centric Software Testing Services Company adapts test strategies based on application architecture, risk profile, and business goals.We customise the test strategy for your software by choosing the best test type to create stable and bug-free software. We provide the following types of testing and are well-suited for the following:
Functional Testing
We test every feature and user story against the requirement to confirm that the software works exactly as it should. This would be unit testing, integration testing, system tests for functional defects. We do tests to identify functional defects at this stage, all with unit testing, integration testing and system testing. Our QA engineers run all “what-if” scenarios for everything through multiple test cases so that the application acts as expected under all use cases. Business logic, APIs, and user interactions are used to validate that functionality is fine, stable, and error-less prior to release to guarantee the entire functionality is correct.
Regression Testing
If your software is updated or new features are added, regression tests run to check if anything you used to work has broken. We have very strong regression test suites (often automated) in place to re-enforce that critical flow following changes. This gives us confidence that bug fixes or enhancements have not introduced new issues. Our quick and efficient regression testing identified problems early and saved one client up to 80% reduction in functional testing effort by automating repeatable tests. Through rigorous re-testing following every change, we keep quality in evolving software uniform.
Test Automation
Our team adopts test automation to speed up test coverage for frequent or lengthy tests. We develop automated test scripts for the web, mobile and API layers using tools like Selenium, Cypress, Robot Framework. Automation allows the implementation of hundreds of test cases in a fast, consistent manner across each build, shortening release cycles. With our proficiency in the latest QA automation tools, we are able to move our clients from infrequent releases, to continuous updates without fear of fatal flaws slipping through. We typically use both manual and automated testing methods, to have the dual edge of the human experience while utilizing machine work.
Performance Testing
Your application is tested properly under real-life workload conditions. We specialize in load testing, stress testing and scalability testing. We use a suite of industry tools such as JMeter and LoadRunner to perform a high user traffic scenario, simulate large data volumes, as well as the performance of high levels of traffic (peak loads). This allows to spot bottlenecks or memory problems sooner. We offer performance diagnostics to optimize response times, throughput, and resource utilization. The result is an incredibly stable system capable of servicing increasing usage with no slow downs or crashes that matter for web applications, enterprise systems and mobile apps.
Security Testing
Security is paramount in today’s threat landscape. Our QA team conducts stringent security testing to identify and address vulnerabilities before they manifest in malicious actors. Performing penetration testing, vulnerability scanning, and code security reviews. Using advanced security testing tools, we tap HCL AppScan, Nessus, BurpSuite, OWASP ZAP, and Metasploit to examine your app’s defenses. We review all aspects of security from SQL injection and XSS testing through authentication and encryption validation. By proactively detecting vulnerabilities, we assist you with patching and protecting sensitive data. The outcome is software that's built and meets security standards while protecting user privacy, which helps you and your users feel comfort in the knowledge of security, resilience, and functionality.
Usability & UI Testing
Quality is not just about the number of test cases passed its also the user experience. Usability testing means the application's interface, and user workflows are judged as an application. We verify with an end-user mindset; everything from clear navigation to content that is readable to the ultimate UX that matches what users expect. We conduct various UI tests to ensure that the layouts do look correct on various devices and browsers. We help you deliver a product that, by catching UI/UX issues (such as misaligned elements, slow load times, or confusing interactions), not just works, but also delights you and your customers. And happy users are not likely to abandon the app because that will affect retention and engagement directly.
Compatibility Testing
Software is integrated across multiple platforms in today’s multichannel world. With our compatibility testing, we make sure your application works reliably in all browsers, operating systems, devices, and screen resolutions. Our lab utilizes the most suitable device types and OS/browser combinations to conduct comprehensive cross-browser and cross-platform testing. We make sure features can work no matter whether the user is on Chrome or Safari, Windows or Mac, Android or iOS. This testing covers integrations with third-party systems and APIs, verifying that your software integrates well with various components of the ecosystem. We will ensure the best performing from browser compatibility and third party integration testing is a requirement of our services. We cover all the bases to avoid surprises to end-users and ensure maximum availability.
We also have specialised testing categories such as Database Testing (data integrity checks, ETL process and database performance checks), API Testing so that web services and microservices will perform as expected under varying request/responses), and Localization Testing (language and region-specific behavior). We are an extremely comprehensive product providing services that allow us to tailor this testing plan to your product perfectly.
Our Holistic Testing Process and Approach
As a proactive Software Testing Services Company, Contata follows a holistic, shift-left testing approach.Our Comprehensive Testing Method and Philosophy. This is especially important with quality assurance at Contata, we approach QA holistically and never leave a stone unturned. So we interact heavily with QA early on in the software development lifecycle “shifting left” to begin testing at the conception, architecture stage and continue up to the last product deployment. This proactive system does not merely identify problems but also it looks after them when they are easiest and cheapest to correct with a quick test. Also as well, it ensures that quality must be established from the start of production.Our testing approach is not a linear process as in reality. We lay out all your test plans and acceptance criteria at the front end we define defined tests so we define very clearly quality objectives and acceptance criteria.
Integration with Development
We propose that Quality assurance is most effective when aligned with development. QA engineers work in close sync with development: We are fully integrated into development teams. QA engineers at our QA team work alongside your developers, product owners, product users and business analysts in tandem with you to support on a sustained basis. Through sprint planning and daily stand-ups within Agile projects, we work to ensure test scenario alignment to each user story. Being all over time, communicating skills well and sharing a good culture so our QA team can help agile processes. Working together prevents the “silo” effect quality is a shared responsibility.
Test Case Design & Execution
Our testers design extensive test cases and checklists with functional behavior, edge cases, and non-functional requirements. All test management and bug tracking are undertaken through our best-in-class tools (JIRA, TestRail, or Azure DevOps) to ensure visibility and verification. When you execute the code, every mistake is tracked and with steps to be taken to recover it, and our team tests the same errors in a real-time. We keep running automated test suites on-demand in CI/CD pipelines (for quick and agile feedback), conducting exploratory testing to find unexpected issues.
Continuous feedback & improvement
We stress on fast turnaround cycles for feedback. Developers are notified right away if a critical bug is found (not waiting until the end of a cycle). This lessens context-switching time studies indicate that an interruption for a bug can cost a developer ~23 minutes productivity from developers (at best). Our technique is designed to reduce so-called interruptions by finding problems early and frequently. We also produce regular test reports and quality metrics (defect count, severity, coverage, etc.) as well as report test coverage, test volume. to report to stakeholders. It is a data-driven approach that allows quality trends and areas of improvement to be identified.
End-to-End & User Acceptance Testing
We perform comprehensive end-to-end testing to validate the system as a whole encompassing real-world user journeys and business workflows to our partners before any major releases. In addition, we facilitate User Acceptance Testing (UAT) by working with your end-users or product team. Any UAT feedback is triaged and resolved prior to go-live. We work on all aspects in a holistic manner so that no critical issue goes unnoticed by the time we transition to production deployment and we launch smoothly.
Post-Release Support
Our quality-focused approach doesn’t stop when a product is released. We observe the software is in production for any anomalies and are ready to handle pressing matters. We also allow looking back, what actually happened what could be done better feeding out of this into the next cycle to get the quality back right continuously. The closed-loop nature of this process means that our approach to testing becomes deeper and deeper each time we do a certain project, all for the benefit of every future engagement. Such an overall approach allows for validation of functional and technical aspects and the user experience. Due to this, our clients tend to praise the fact that our QA process is very thorough and reliable, making it effective in establishing trust and partnership in the long run.
To conclude, Contata’s testing approach is proactively and collaboratively-oriented & has to be quality-focused in delivering software that lives up to your requirements & the expectations of your end users.
Technologies and Tools We Use
Testing is done within a powerful ecosystem of technologies and tools. The right tools are critical if defects in code are to be uncovered that are missed directly by your manual means of checking.A mature Software Testing Services Company relies on proven tools and continuously evolving QA technologies to maximize coverage and efficiency. Contata regularly invests in contemporary QA toolsets, and the team of engineers we team up with possess expertise in them. We have the following tools and technology support:
Test Automation Tools
Our automation frameworks and languages are among the best in the industry.
Web and Desktop Automation
We use Selenium WebDriver (Java, C#, Python, etc.), and newer frameworks including Cypress and Playwright. We also use Appium and platform-specific tools (XCUITest for iOS and UIAutomator for Android) for mobile app automation. BDD libraries, including Cucumber, testing libraries like JUnit/NUnit etc., are also available for your use. Tools such as these can help us script user interactions, simulate user flows, and run tests quickly across several environments.
Performance Testing Tools
To simulate application performance at load, we implement Apache JMeter and Micro Focus LoadRunner. This allows us to model various hundreds/thousands of concurrent users and to track response times, throughput, and resource utilization. We also deploy monitoring and profiling tools (e.g., APM tools, browser dev tools) to find performance bottlenecks in code, querying databases, or making the calls on the network when it comes to identifying performance bottlenecks in these.
Security Testing Tools (Automated Scanners and Frameworks)
Our security protection toolkit includes secure scanners and frameworks to identify vulnerabilities. The web application penetration testing uses OWASP ZAP and Burp Suite, the network vulnerability scanning has Nessus and OpenVAS, and static code analysis tools that expose security problems from source code are being used. Tools like Metasploit for penetration testing or Wireshark for network analysis are available to suit our specialized needs. With the aid of these technologies, we can thoroughly measure your application's security state.
API Testing & Integration Tools
Using the language of Postman and Swagger (OpenAPI), we can test all the various RESTful and SOAP APIs. That is, we validate not only the correctness of the APIs (with expected inputs/outputs) but also their performance & error handling. We frequently add API tests into CI pipelines to catch any contract break as soon as you see that something is not working.
Test Management & Collaboration
We keep test cases, requirements traceability and defect logs via professional tools such as JIRA, TestRail, or Zephyr. This ensures every requirement is met through tests and every defect’s lifecycle is tracked. We work with clients through Confluence and Slack/Teams and also rely on collaboration tools to foster strong working connections with the client team as well. Dashboards and daily updates make all of the stakeholders in all corners of the QA journey have visibility into the testing progress, ensuring transparency in the QA process.
DevOps and CI/CD Integration
We are well positioned integrated into the DevOps platform for you. Our tests are set up to run in CI (Continuous Integration) environments such as Jenkins, Azure DevOps, or GitHub Actions, so that every code commit or build is tested automatically on automated tests. Continual testing of our code and acceptance tests is also installed on our platform. For integration and acceptance tests we also configured these to run continuously in staging environments; so that we can be in that real CI/CD pipeline in our system where a genuine CI pipeline works, and quality gates are automatically enforced.
Technologies & Domains
In addition to specific testing-specific tools, the QA engineers of QA are exposed to extensive technology and domain knowledge aside, the QA engineers also have experienced professionals in various domains. We can evaluate applications written in Java, .NET, Python, JavaScript/TypeScript, and more. Our work applies both to modern architectures (microservices, cloud-native apps on AWS/Azure) and old systems and modern ones. From a sophisticated ERP solution, a data analytics platform, or a consumer mobile app, we quickly get up to speed on the tech stack and get to the right testing processes.
With such sophisticated tools and technologies in use, we can make maximum use of test coverage, and least effort. Automation is what eliminates the load that comes with manual labor, performance tools help to find capacity issues, security tools identify weak links and no side of quality falls through. We are committed to keeping track of latest in QA innovations (like generative automation testing tools based on AI for test case generation, or self-healing tests) and supporting our clients with the latest technologies. To put it in a nutshell, with Contata tools and technical knowledge, you can provide an efficient, comprehensive, modern development friendly testing service.
Why Choose Contata as Your Software Testing Services Company
Choosing the correct software testing services company for your software project is essential for your success.Contata is not just another vendor but a strategic Software Testing Services Company committed to long-term product success.Here is how Contata stands out as the right QA/software testing agent for you:
Unmatched Experience & Reliability
Contata is a proven QA and software testing company. We have been providing tech solutions since 2000, bringing us over 25 years in the business. We have decades of experience in the profession, which means we’ve faced and resolved a lot of quality issues. We are credible and dependable, delivering consistently and providing excellence as a value proposition. We are a trusted leader in technology and innovation, using our extensive technical and worldwide expertise to deliver on our results.
End-to-End QA Services With One Platform
Unlike most niche testing vendors, Contata provides end-to-end QA and testing services. From test consulting and strategy, to all kinds of testing (functional, performance, security, etc.), to test automation and DevOps integration you can receive an end-to-end solution with us. We tailor our services to fit both start-ups, midsize companies and large enterprises. This means that for different demands there are not many software test service providers to choose from; Contata can take care of it all as your single QA partner. Our flexibility ranges from adding a handful of expert testers into your team, possibly to fully managed testing services for your whole product.
Domain Knowledge & Tailored Approach
We recognize that every industry/ project has a unique set of requirements. We have accumulated domain expertise over the years in finance, healthcare, retail/e-commerce, manufacturing (including Oil & Gas), education, SaaS platforms, and more. Our testers understand your application's business logic quite rapidly, so test cases target real-world usage needs and compliance requirements. We tailor our approach to meet your development methodology (Agile, Waterfall, hybrid) in the same way. Our unique testing solution is a great way to deliver true value to each business and you will be the expert in making sure you get the value out of every QA as opposed to a one-size-fits-all solution. The custom service ethos is a catalyst for the clients to select Contata.
Quality, Transparency, Speed
Our philosophy is “Deliver Quality with Confidence,” and we live that by hyper-care for every detail. Contata's QA specialists are obsessed to catch issues before end users. We are very hard on our quality and have peer reviews during testing. You’ll be getting more reports, but you’ll also get up-to-date quality status reports from our QA experts and the QA leads, who will be always offering you up. Additionally, through automation and intelligent planning we prioritize efficiency, shortening test period without sacrificing coverage. All of this results in quicker time-to-market for your product, quality incorporated. Another client's review was our “stuck to timelines and took immediate action when needed,” reinforcing our deliverables on time.
Team that works well together
Contata goes from just being a vendor to a partner when you use or select to use it. We are a team player, we collaborate with your team or other vendors. There is a high emphasis on communication for us, our QA engineers are fluent in English and comfortable working from home. We vary to where you are, timing-wise for live sessions or on-call resolution of any issues. Our team is perceived as professional, as well as more proactive, by our clients. We don’t simply report issues, we propose solutions, opportunities and enhancements, taking on a stake in your success.
Innovation
The technology and techniques of testing are ever-changing and Contata leads the way. We keep training our staff on new tools regularly (such as AI powered testing, advanced test automation frameworks, and so on), keeping them updated with these tools and lean more on up-to-the-minute best practices (shift-left testing, DevOps QA, chaos engineering for resilience testing etc.) and emerging best practice. By making the move to Contata, you gain from emerging QA innovations without having to keep these developments in-house. We have innovative ideas that can improve your QA process as mentioned above, such as risk-based testing (for example risk-based testing to focus on high-impact tests, using analytics to estimate and prevent key points of failure).
We are not an independent testing vendor. Contata is your product’s quality assurance partner. With our expertise in all dimensions of service provision as well as customized services to customers without compromising on individual success, we stand at the forefront of traditional testing businesses. We genuinely focus on making your software the best it can be and even have proof of references, case studies, and customer stories to verify it. When you make the decision to use Contata as your software testing service provider, you are choosing peace of mind, it is in expert hands.
Testing Domains & Software Types in Focus
We excel in the testing of many software categories. Based on software development, QA teams test something like this and know how to handle the specific issues. Let us break down some of that — domains and software categories in some of the applications.
Web Apps
We work across browsers to create dynamic web applications, e-commerce platforms, customer portals, and single-page applications which are responsive, work across the browser, and run smoothly in multiple network scenarios. From content management systems to complex web portals, we test that your web app is the gold standard for seamless experience across Chrome, Firefox, Safari, and Edge. Finally, we conduct tests to validate web services and backend APIs that drive web applications so that data flows and integrates accurately.
Mobile Apps
Whether it’s native in iOS/Android or a mobile app for other OS versions/screens, Contata is perfect for testing it. We’re dealing with functional testing (touch interactions, device-specific features), performance (time to app launch, memory consumption, battery usage), and usability on mobile. We test on real devices as well as simulators in an extensive QA lab where we try to reproduce user conditions in the field. The special issues we address are all related to mobile (such as different connectivity in the network or between the background and foreground app) to make sure that your app is rock solid.
Enterprise (Enterprise Software & Desktop Applications)
We test complex enterprise systems such as ERP, CRM, and desktop software solutions. These typically mean validating business workflows, role-based access, complicated database operations, as well as possible offline functionalities. Our history with enterprise clients enables us to produce test scenarios that closely align with business procedures and data flows. We verify installation/setup processes, compatibility with varying OS environments (Windows, Linux, macOS), and interaction with other enterprise tools (MS Office, browsers, or hardware devices). For example, in Oil & Gas we provided complete QA/testing solutions for industry-specific software including regression, security, and performance tests along with full use of real client datasets.
Cloud & SaaS Platforms
Many modern applications are offered as SaaS on the cloud. We are familiar with testing multi-tenant cloud apps as it pertains to verifying data isolation between tenants, user load growth for scalability, and integrations through cloud APIs. We are particularly looking for compatibility across clouds (AWS, Azure, GCP) and configurations. If your application is based on microservices or containerized deployments (Docker/Kubernetes), we design tests to check inter-service communication, resilience (such as what happens when a service instance goes down), and auto-scaling behaviors.
APIs / Microservices
We care more deeply on these and more on the web services and the lesser visible aspects of the web and microservices which is not well-documented, yet powerful (i.e., we have our hands-on practice on the invisible layer of the web services and microservices that underlie modern apps). Our team tests RESTful APIs, GraphQL endpoints, SOAP services, and messaging queues. This includes functional testing (proper request/response handling), performance (response times under load, throughput), and security (authentication, authorization, input validation). We also perform contract testing for microservices as an option to validate that every service works correctly with the other services. As we test on API level, we detect challenges that may not be detected at the front-end in the UI which can be spotted by testing API testing, so that what we are doing on a system's under-the-hood components to make sure under the hood to build your site can carry its foundation just as well as what has gone wrong to the front-end.
Data analytics & databases
If your software is designed for big data, reporting, AI or ML algorithms, or AI models we can apply similar testing on those. Our QA engineers validate data pipelines (ETLs), data accuracy and performance of analytical queries. We test for database integrity and implementation of the business rules (SQL and NoSQL). In Business Intelligence, we validate dashboards and data visualizations using information from sources to give us more accurate insights. Testing applications heavily based on data often needs production of lots of test data and edge cases which we do with scripting and automation.
Specialized Domains
Over the past few years we have expanded to specific domains in which we are testing including IoT (Internet of Things) systems whereby we have validated sensor data flows and device interoperability, Healthcare IT, where we are testing compliance (HIPAA) and data privacy. We also have experience testing financial services and ensuring applications work in compliance with regulatory requirements and in accurately processing transactions, and education technology (e.g., e-learning platforms where we validate collaborative features and load usage during heavy load moments such as online exams). Whether it is your web, mobile or PC, or any other use case, we make extensive use of our test scenarios to address your domain - and to include such things at your test set as geolocation function in logistic apps or simulation of user behavior in gaming apps.
By concentrating on these different software genres and domains, Contata provides us with a testing environment that is compatible with the requirements of just about any type of project. We're experienced to say that as a result you are able to benefit from best practices across multiple industries on your project. So, for example, we might use some of the rigorous performance testing we use in finance to help our e-commerce client who’s likely to have high holiday traffic for e-commerce. Or apply the knowledge of security testing gained in healthcare projects for retail applications to fortify a retail application. We bring a clear unique strength in that this cross-fertilisation of know-how. Essentially, no matter what software you create, what you write, our QA team knows how to break it (and help fix it) so your end-users never do.
Custom Software Testing Solutions for Every Business
Every organization operates with different goals, timelines and technical challenges, and effective QA must reflect that reality. As an experienced Software Testing Services Company, Contata customizes engagement models to support startups, mid-market companies and global enterprises. Our bespoke software testing services adapt to your development pace, team structure and business priorities.
Flexible engagement patterns
We offer many models for engagement, depending on your particular situation. Need to add on to your in-house team more testers? We can onboard our QA engineers under your management, doing for you what you do, based on your processes and tools. Would you rather outsource all testing? We can roll out a dedicated QA group that is responsible for executing all testing by themselves and provides you with results. Sometimes a combination of both works best we’ll negotiate with you to determine the best configuration. We’re also flexible with project duration, working for a brief period of time (say a couple weeks of thorough testing before releasing) or a long-term partnership for continued QA support. Whatever the model, we operate seamlessly together so you can evolve in the way that you work so, QA has its own approach to you.
Be Agile
Business cycles are unique, scaling to Your Needs. You may need little early development testing and much larger just prior to release. We have a pool of professionals trained in QA, so our team size can change quickly to meet you. That’s cost-effective — you’re not paying for dead resources during slow periods, and you’ve got enough human resources in crunch time. With our global team spread also we can scale at a low cost, as we can provide so much value without a big in-house QA department all year around.
Domain and Process Adjustment
We make not only the ‘what’ (the test plan) but the ‘how’ change as well. We spend time learning your domain and what your business does for every new project you do. For instance, if you’re in a regulated industry such as finance or healthcare we use compliance checks and documentation when we are testing. In a fast-paced environment, for example when your work is tight on time, we’ll apply risk-based testing that targets the most significant issues initially to mitigate large risks and plan to conduct more testing for lower level problems after release. And we will cater if you’re using specific tools (Azure DevOps for work tracking, for example, or proprietary test case formats). We want you to work like you work so the integration of QA is smoother. We had a client in Europe, a QA consulting firm, who asked us to augment their staff for regression testing and how amazing the process they were able to establish in their toolset (Confluence for test docs), and their processes was when we took onboard with no interruption at all.
Consultative Approach
Does not know what kind of testing that is or where to begin? We provide QA consulting to help understand that. Our experts will be able to evaluate the quality processes and product condition that you have and recommend a tailored test strategy. In essence, we serve as their QA-advising arm, assisting many businesses in starting from scratch, defining QA workflows, tool selection, and writing test plans. We also suggest automation feasibility (what to automate and what to test manually) so you can invest wisely so you can reap the full ROI. The question most companies come to us with is, “Do we actually need formal QA?” The answer is, proper QA saves money in the long run as it avoids the problems and we explain that with data, and for most development teams, they spend 30–50% of their time fixing bugs and rework, which we believe is time that could have been spent elsewhere (having a properly functioning QA process). By consulting and implementing custom solutions, we aspire to alleviate that pressure on your organization.
Essentially, Contata’s philosophy is really customer driven. We structure our testing based directly from you; your timelines and budget. That's a customized service that delivers the highest value out of QA. If you want an early quality check of a MVP (minimal viable product) or you want constant QA, especially for a tricky systems business, we will do the job for you. Success is measured in making the software releases you release easier, making the end-user feel happier, and your team feeling that nothing critical was missed.
Industries We Serve
Contata's QA services have enabled their clients in a range of sectors. Our experience provides us with industry specific best practices that we can apply to help you test your software. Our industries include but are not limited to the following:
Finance & FinTech
Software quality is mission critical in banking, financial services and insurance. We have tested trading platforms, banking apps, payment gateways, and FinTech innovations where accuracy and security are critical. We conduct strict security testing (to safeguard sensitive financial data), in order to be in compliance with standards such as PCI-DSS. We simulate heavy transaction loads to ensure that the performance testing supports either peak trading or end of month processing or system performance does not fail. We also validate complex calculations (e.g., interest, premiums, portfolios) to ensure absolute correctness.
Healthcare & Life Sciences
Past experience with healthcare IT systems like electronic health records (EHR), telemedicine platforms, and healthcare analytics solutionsIn this field, privacy and patient safety rank very high. Our testing includes HIPAA and regulatory compliance, data integrity between systems (lab results, patient records) and reliability of application features such as appointment scheduling or medical device integration. We also pride on usability, because medical staff need software that is friendly and understandable under high-stress environments. With thorough testing we provide health systems customers software that meets the trust of doctors and patients that they will be taken care of.
Retail & e-Commerce
Whether online retailers, websites or point-of-sale systems retail software enables users to enjoy a smooth shopping experience. Our testers are used to test product searches, shopping cart functionality, payment processing and order fulfillment protocols. The checkout process is particularly the focus of our audits because even one bug here will cause shopping cart abandonment above 75% (usually when we create a new system). By facilitating transaction flows and performance remains strong during seasonal peak sales (e.g. Black Friday), we enable retail clients to drive revenue and customer satisfaction metrics. We also experiment with omni-channel scenarios (web, mobile, in-store) and integrations with inventory or CRM systems that retailers lean on.
Manufacturing & Industrial (Oil & Gas, etc.)
We target industries where sophisticated software requirements exist, including Oil & Gas, manufacturing automation, and supply chain management, or industrial sectors. For instance, in Oil & Gas, we were able to experiment with individual software systems developed to streamline workflows from exploration to production. From industry-specific calculations to data visuals (such as well logs) and integration of hardware systems to ensure the best system is running. In logistics and manufacturing in particular, we evaluate ERP systems, process automation software and sensor integrations in Internet of things networks to ensure they meet robustness and are capable of tracking assets or production metrics, all while keeping standards accurate at all times. In these industries, real-time requirements are common. And a good degree of old equipment integration exists, so that our testing takes care of it to avoid unwanted downtime or risks.
Technology & SaaS Providers
When constructing a software product, Contata is your quality team. We have assisted startups in edtech, martech, cybersecurity, and many more industries to further develop their products through structured testing. As an example, we scaled a software validation firm’s European team up its capacity to carry out regression testing for desktop and mobile platforms. We know the challenge of rapid release for the tech companies out there; we design QA systems that support CI/CD and the frequent deployment that the software industry often entails. We also keep multi-tenant SaaS apps secure and reliable for every time a new release is released.
Public Sector & Education
Our QA knowledge also covers government and education. We have already tested public portals as well as internal systems for government entities, based on accessibility (WCAG compliant), security and performance in the presence of public users. In education, we have tested learning management systems (LMS), online assessment tools and collaboration platforms ensuring their ease of use for students and educators. Such tasks sometimes involve verifying support for different devices, and ensuring data is saved correctly even in the presence of intermittent network connectivity — key for students in many remote learning scenarios, we argued.
Marketing & Media
We also test marketing platforms, content management systems, and analysis dashboards via our e-marketing services department. It helps us guarantee that all of her data are actually made to do the job correct and on-demand: we make sure that all our websites or campaigns enter their marketing database into analyzing systems for purposes of tracking and matching our results (attribution tracking, conversion logging) correctly. We also make sure marketing automation triggers (emails, alarms) fire as they should. As for media and entertainment systems, we have tried to investigate streaming applications and content delivery before to guarantee playback and concurrency.
This is not a broad list we have at best touched almost every major industry in one project or another, though. The thing is we learn all about the universe of the new clients rather rapidly. To ensure this is done in-depth, we often bring in domain expert testers or advisors as needed. For example, in finance project a tester with banking domain expertise might be used to help bring in the experts. Contata has created a wealth of knowledge and reusable test assets we can tap in using a diverse, field-share. When you partner up with us, you receive a partner who speaks your industry’s language and who knows the common traps to watch out for, speeding up and enhancing the efficacy of the QA process.
Key Outcomes You Can Expect
As a results-driven Software Testing Services Company, Contata delivers measurable improvements in quality, security, and performance.You get some real benefits from making Contata active contributors for test support services. We discover software bugs, then not only do we contribute to your profits by enhancing product quality in your production environment and making your development process more efficient with you on-boarded. Here is what you'll get out of our software testing service company:
Software Quality & Stability
Our entire testing effort will result in big reductions in production problems and user-reported bugs. In the case of one client, our thorough QA process produced a “more stable and secure application with no issues in production” for that particular client. We avoid any kind of trouble by catching defects prior to release so that your end users never have problems with a smooth, error-free application. This leads to increased user satisfaction and reduces firefights for your support team.
Quicker Time-to-Market (with Confidence)
With our effective test cycles and automation, we allow you to go from producing very limited, schedule-specific fixes to rolling them out in a quick, continuous pipeline due to our specialist test automation. We simplify regression testing so that adding an additional feature doesn’t cost your life. The net result is an enhanced development velocity such that you can deploy features quickly on the market to cash in on opportunities, without the usual “breaking something” pressure of testing on deploying feature sets.
Cost Savings & Better Use Of Resources
Effective QA prevents costly rework and post-release patches, which saves money. Because bugs can be caught early (which is 100x cheaper to fix), we save the development rework. Moreover, as we handle the bulk of testing, your developers spend less time on bug-fixing and even more time building new features. There is research showing dev teams spend close to half their work on bugs we aid in reclaiming a chunk of that time for productive dev. Through automation, they can also save manual efforts and, thus, decrease their long-term QA costs. In summary, you receive better ROI on investment and reduced maintenance costs.
Enhanced Performance and Scalability
Using performance tuning, guided by our testing, your software should be able to perform well under growth and peak loads without performance degradation. This is expected to lead to faster page load times for pages, quicker response times while load is still up under load, and efficient resource usage. For instance, our optimizations saw application load times decline by 40%. That has led to a noticeable increase in user satisfaction as the result. We provide recommendations to eliminate bottlenecks, so your infrastructure costs can also be optimized—no more over-provisioning “just in case” of performance issues.
Enhanced Security and Compliance
Even beyond the theoretical, this means avoiding the potentially huge costs of data breaches, fines and reputational harm. You can rely upon the confident results that its user data is secure and the system itself will not be readily penetrated; usually, we deliver a report of security assessments with vulnerabilities fixed. This gives stakeholders and customers reassurance that they have control over the product's security posture.
Improved User Experience
Quality is inextricably connected to the experience users have. By resolving functional bugs, enhancing performance, and improving usability, we make sure your end-users are satisfied. Happy users can get better retention and conversion rates and reviews. So in very simple terms, our achievements we have achieved a 25% uplift in user retention which we have observed at a client in my own work and boosted user satisfaction scores by to 30% according to a case study. These metrics can be decisive in competitive markets a stable and slick application can often be a significant point of differentiation.
Open Metrics for Quality
We always provide you with clearly visible quality and quantity indicators for your product during our dealings. Test reports, defect trend charts, defect status charts and other KPI dashboards; code coverage stats (if relevant), test reports and related figures. This will provide you the ability to make informed Go/No-Go decisions on a release basis from data rather than guessing. Clarity on the quality of the product your clients have to judge in your product is an outcome our clients appreciate the first place because it removes the unpleasant surprises and the confidence you're willing to allow themselves to have about your product, this leads to organizational confidence that matters.
Outstanding testing alliances
Last but not least, but still most important, is a successful ongoing, ongoing quality cooperation partnership. We work hard to be an extension of your team a good comms, trust-based, knowledge sharing partnership. In the long run, we gain an incredible understanding and familiarity with your systems & processes which increases our ability to keep improving your delivery systems / processes. Several of our clients are continued to deliver software with us, release after release, product after product, because they perceive in our ongoing contributions to their software development lifecycle how beneficial it is to them.
As a short reference on the benefit of using Contata's quality assurance service: a product will be released to market faster and cheaper. The positive effect is that the customers will be happier, the business will be smoother, and the quality will give you an advantage in the competition. We pride ourselves in transforming QA from being a cost centre to an organization asset that drives your business with the best-in-class, robust software.
Deliver Quality with Confidence
The other side of partnering with Contata is that now you’re not just outsourcing testing, but you’re getting a software testing services company as an ally, totally dedicated to your success. Having the confidence that your software is professionally reviewed with experts ensures you provide quality. Nowadays, user expectations are so high that there’s virtually no tolerance for making mistakes in a competitive ecosystem. Contata’s software testing services company lets you fulfill those expectations release after release. We couple technical virtuosity with business savvy to be sure that your software not just works (as you expect it to) but also achieves your strategic objectives (whether that be higher user retention, regulatory compliance, or quicker innovation).
Let's Talk About Your Business
Ready to move your software quality to the next level? Make us use our expertise for you. We get you there as required be it a full QA solution or help you a few particularities, our team is ready to help you win. Build with Contata deliver the reliable, secure and loved software our users depend on. Tell us what you need from testing and get one click away from worry-free software launches for you!
Case Studies: Our Success Stories
Enhancing Operational Efficiency Agile Testing Integration for Seamless Software Validation
The client sought staff augmentation solutions for regression testing to test their application across both desktop and mobile platforms. Read case study to know more.
Streamlining Patent Law Software Testing: Achieving Efficiency and Stability Through Test Automation
The client’s testing requirement was focused on ensuring comprehensive coverage of all application functionalities at a minimum smoke level in each release.
Advanced QA Testing Solutions for an e-Commerce Company
Contata’s initiative to test new and modified web services of the e-commerce landscape was an effort to deliver a high-performance application, which is free of bugs and issues.
FAQ
Below are some frequently asked questions about our QA and software testing services, along with answers to help clarify how we work and what we offer. If you have additional questions, please feel free to reach out we’re always happy to provide more information.