Contata develops Customer Profile and Churn Model

Contata has had great success in recent months building high performing customer profiles for our clients.  We have been able to predict churn, specifically using indicators to alert when a customer may be unhappy or leaving.  Traditionally, this information can be taken from Salesforce, for instance, analyzed, and fed back into the Salesforce interface with visual indicators so action can be taken.  We have now turned this Customer Profile and Churn Model into a product offering.  Reach us for case studies, or to learn more.